Aller.Chat
Allergy information assistant
Hi, I’m Aller.Chat. Ask me about food allergies, OIT, and day-to-day safety. If you’re worried about symptoms, call 999 immediately.
If you see signs of a severe reaction — difficulty breathing, swelling, or dizziness — use your adrenaline auto-injector first, then call emergency services.
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Quick questions to get started
England · Autumn term 2026
Start a conversation about allergy safety at school
From September 2026, maintained schools, academies and pupil referral units in England must have, publish and review an allergy safety policy and have regard to the new statutory guidance. These changes are commonly known as Benedict's Law.
Ask your school about its policy, staff training and arrangements for your child. The Department for Education provides guidance and templates. Requirements for other school types and UK nations differ.
Read the official guidance and policy templatesIntroduce your school to Kitt Medical
Our email tool helps you draft an introduction to Kitt Medical's anaphylaxis kit and training service. Review and edit the message, then send it yourself from your own inbox. Using Kitt is not a legal requirement.
Write to my schoolGuidance checked 8 September 2026. Applies to England; see the official source for scope and updates.
Built for Allergy Families
Aller.Chat is for everyday support around severe food allergies: understanding risks, preparing better questions, and feeling more confident in the moments that usually create stress.
It is built for planning and learning, not diagnosis or urgent care. Use it to think more clearly and to have better conversations with your allergy clinician.
Our focus is on severe IgE-mediated food allergies that can cause anaphylaxis. If you need information on other conditions, helpful starting points include hay fever, lactose intolerance, and coeliac disease.
Quick safety reminders
- Carry two auto-injectors whenever possible.
- Check expiry dates monthly and set a phone reminder.
- Store at room temperature and avoid extreme heat or cold.
- Train every caregiver who may be responsible for your child.
- Signs of a severe reaction? Use your adrenaline (epinephrine) auto-injector first, then call emergency services.
Trusted external resources
Curated UK, EU, and US sources for allergy guidance.
External links are provided for convenience. We don't control their content and they may change over time.
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Our work with Kitt Medical
Mazorda works with Kitt Medical on reaching schools and workplaces through marketing, enquiry routing and reporting. The case study explains that work and the results attributed to it.
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